happy chinese new year
the Chinese New Year is coming soon. We will enter a 20-day holiday. At this time, we will start the pre-order mode. Pre-order will be from January 25th to February 28th,
except for veritigo lamp. All other products will be shipped on March 1st.
In order to compensate for your waiting, we will provide you with a 20% discount.
We will use the fast shipping method of shipping for you. Most of all pre-orders will be delivered to you before March 15th, and some large-size lights will arrive at the end of March
During the pre-order period, our customer service response time will be extended to 48 hours. Our refund and after-sales service will still work normally. If you have any questions, please feel free to contact us. This will be our biggest discount this year, I wish you a happy 2021
You can cancel the order at any time during the pre-order period.
Yes! It will be possible to change the sizes of the items included in the order provided availability of the sizes and, of course, before receiving the confirmation email. From this moment on, it won't be possible to apply modifications. Anyway, modifications are not guaranteed and it won't be possible to change items included in the order.
Absolutely yes! You can:
- Create two distinct orders: one including items available in stock and the other including items in pre-order. The one including available items will be dispatched in accordance with our shipping times policy.
- Place a combined order and wait for the items in pre-order to arrive. In this case, the whole order will be hold and dispatched entirely.
- Contact our Customer Care for further information on pre-order products.
The vertigo lamp is available in our warehouse and can be delivered to you in time. Of course, you can also use the discount, which means that you accept delivery on March 1 instead of immediately.
Our refund and customer service will still work normally, but our customer service response time will be extended to 48 hours.
Most of the goods will be delivered to you on March 15th, and some large-size lights will arrive at the end of March. If you have any questions, please feel free to contact us